About Company
Escon Information Consulting is a global provider of Service
Management software solutions that capitalize on continuous changes
in IT business technology.
Escon offers online help desk software and support solutions -
enabling companies to improve their support and reduce costs. These
solutions fulfilled the current and future business requirements of
our worldwide customers' IT Service Support needs.
Our mission is to deliver powerful and practical software
solutions that meet the critical demands of the enterprise service
management community. With deep industry and business process
expertise, broad global resources and a proven track record, Escon
can mobilize the right people, skills, and technologies to help its
customers get maximum value from adoption of technology.
Profile
Escon Information Consulting was founded by a team of industry
experts, with decades of experience in the service management CRM,
and document management industries. We’re focused on and priced for
small to mid-sized businesses and we are bringing a state-of-the-art
product to the market combined with focus and integrity.
We're a customer focused learning organization that strives to
continuously learn form its customers and integrate their feedback
into its software products. Escon Information Consulting ltd is
headquartered at Travnik, Bosnia and Herzegovina, Europe. See our
Contact details.
The Escon Advantage
We personalize our services to provide value for your
organization. After all, we don't just care about IT, we care about
IT that works for you.
- Our Personal Focus:
Every person and business
is unique. We consult with you to determine your personal and
professional objectives, and then develop a plan that
accomplishes your specific goals. The way we measure our success
is very simple:
Customer Satisfaction. Interestingly, that's how our
clients measure success, too. In fact, our personal focus has
resulted in exceptional retention rates as well as world-class
client satisfaction levels
- Our Flexibility:
Combining our extensive project resources and global solutions
centers, we have the infrastructure and capability to deliver
services wherever, whenever and however you need us. We use
established methodologies and industry best practices to tailor
our solutions so they fit your project requirements and business
culture while simultaneously minimizing risk and maximizing
performance.
- Our Independence:
By understanding your environment and specifications, we apply our
knowledge of best practices, technologies, tools and methods
to offer an unbiased view of which software and hardware solution is
best for your organization. We also have the ability to adapt our
global solutions centers to mirror your environment.- Our
Integrity:
We base the foundation of our relationships on open
communication. We strive for a mutual and accurate understanding
of goals, capabilities and expectations. As a result, we achieve
a high level of trust and satisfaction with our clients
and employees.
- Our Expertise:
We founded on our ability to provide skilled IT professionals for
organizations who need technical expertise. Our professionals are
among the best in the industry. In fact, we only recruit individuals
with in-demand technical skills who also demonstrate a sound
understanding of business operations. Then we go a step further
with advanced training programs. Our commitment to continuous
education translates to technically superior professionals who
approach projects with your ultimate satisfaction as the goal.
